FAQ's

HOW MUCH WILL I GET PAID?

The standard rate for Koala testers is $60/hour. But most tests won't last for an hour. Thankfully, there are 60 minutes in an hour, so it's pretty easy to figure out how much you can earn with each test. A half-hour test will get you $30. A 15 minute test will get you $15. Make sense?

It is important to note that the reward for your time won't always be in cash. It might be in the form of cash equivalents like Amazon gift cards. That being said, when we notify you that you're a match for a test, we will specify what the reward is. That way you always know what you're going to get.

HOW DO I FIND OUT WHEN A COMPANY WANTS TO TEST WITH ME?

When a company is looking for Koala testers like you, we'll send you an email with the details. If you're not interested, you can just ignore the email. If you want to participate, you just follow the link in the email to sign yourself up.

WHAT HAPPENS IF I SIGN UP FOR A TEST, AND THEN DON'T SHOW UP?

That's bad news bears. Please don't do it! If you cancel more than 24 hours in advance of your test, then there's no penalty at all, and we'll find someone else to fill your spot. But if you don't show up when you're supposed to, you'll get a strike on your account (not to mention you'll miss out on the reward and the chance to help the company improve their product). Two strikes, and we'll be forced to close your Koala account. Sorry, but we need to be strict about this.

DO I NEED TO BE SUPER TECH SAVY

Not at all! We are looking for a wide range of people to be Koala testers. Some companies want to test with people who are tech savvy, some want to test with people who AREN'T tech savvy. We'll only send you testing opportunities that fit for you.

DO I NEED MY OWN PERSONAL DEVICE

That all depends on the type of test you are participating in. If you are being asked to test remotely (i.e. from the comfort of your own home), you may need to view a website on your personal computer/mobile device/tablet. That being said, we ask what types of devices you have upfront so we don't send you test opportunities that you can't take part in.

WHY DO YOU NEED TO KNOW SO MUCH INFORMATION ABOUT ME?

This helps us form a better idea of who you are, and what test opportunities might be relevant to you. We don't want to spam you with a ton of tests which you might be interested in. Instead, we only want to email you when we have a test that fits for you. For example, let's say a company is looking to test a new iPhone app with tech savvy 20-somethings living in Toronto, who play games on their phone. The information you provide us with upon signup will tell us whether you're a fit for this test. If you are, we'll email you the details. If not, we won't bother you.

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